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Policies

General Policies

WARRANTY POLICY

All reservations must be guaranteed by paying 25% of the total booking amount.

THE RESERVATIONS FOR JULY AND AUGUST PERIOD PAYMENT MUST BE MADE IN FULL (100%) NO RESERVE ACT.

We accept the following payment methods:
-Payment by credit card.
-Payment by bank transfer. Confirmation of deposit required within 3 days of the date of booking.


The total amount of the reservation must be paid 14 days prior to arrival. Quinta do Lago Country Club reserves the right to refuse entry if the total amount of the reservation is not paid within 14 days prior to arrival. 

For bookings with check-in different from the arrival day (Sunday) and for booking periods longer than 7 nights, a change of apartment might be required.

For information, contact the reception of Quinta do Lago Country Club by phone +351 289 352 352 or email: general@quintadolagocc.com


LAST MINUTE RESERVATION POLICY

For bookings made less than 14 days before the date of arrival, payment of the total amount of the reservation must be made on the booking date.


CANCELLATION POLICY

In case of cancellation after the booking has been confirmed the following cancellation fees are paid.

Cancellations less than 14 days of arrival date will be charged the full amount of the stay.

Cancellations more than 14 days of arrival date free of charge.


POLICY OF NON SHOW

The Quinta do Lago Country Club reserves the right to cancel the reservation 24 hours after the scheduled arrival date, unless the client informs the Quinta do Lago Country Club a new date of arrival within the original reservation dates .

No-show / no-show will be charged the full amount of the stay.


DEPOSIT

Regarding 150.00EUR suretyship it should be applied to all guests at check-in.

  • Check in time 4:00 PM
  • Check out time 10:00 AM
  • Children age 10
  • Pets not allowed

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