--- title: Policies description: General Policies keywords: "reservations, check-in, check-out, no show" url: https://quintadolagocountryclub-hotel.guestcentric.net/en/hotel-policies.html language: en is_homepage: false hotel: Quinta do Lago Country Club city: Almancil country: Portugal phone: "+351 289 352 352" email: reception@qdlcc.com --- [/en/](/en/) - [Quinta do Lago Accommodation](/en/accomodation) - [Special Offers](/en/special-offers) - [Golf](/en/golf) - [Sales](/en/sales) - [Members](https://members.quinta-do-lago-country-club.com) - [Contact us](/en/contact-us) Book Now - [en](/en/hotel-policies.html) - [pt](/politicas) # Policies ## General Policies ### WARRANTY POLICY All reservations must be guaranteed by paying 25% of the total booking amount. **THE****RESERVATIONS FOR JULY AND AUGUST PERIOD PAYMENT MUST BE MADE IN FULL (100%) NO RESERVE ACT.** We accept the following payment methods: -Payment by credit card. -Payment by bank transfer. Confirmation of deposit required within 3 days of the date of booking. The total amount of the reservation must be paid 14 days prior to arrival. Quinta do Lago Country Club reserves the right to refuse entry if the total amount of the reservation is not paid within 14 days prior to arrival. For bookings with check-in different from the arrival day (Sunday) and for booking periods longer than 7 nights, a change of apartment might be required. For information, contact the reception of Quinta do Lago Country Club by phone +351 289 352 352 or email: reception@qdlcc.com --- ### LAST MINUTE RESERVATION POLICY For bookings made less than 14 days before the date of arrival, payment of the total amount of the reservation must be made on the booking date. --- ### CANCELLATION POLICY In case of cancellation after the booking has been confirmed the following cancellation fees are paid. Cancellations less than 14 days of arrival date will be charged the full amount of the stay. Cancellations more than 14 days of arrival date free of charge. --- ### POLICY OF NON SHOW The Quinta do Lago Country Club reserves the right to cancel the reservation 24 hours after the scheduled arrival date, unless the client informs the Quinta do Lago Country Club a new date of arrival within the original reservation dates . No-show / no-show will be charged the full amount of the stay. --- ### DEPOSIT Regarding 150.00EUR suretyship it should be applied to all guests at check-in. ### WARRANTY POLICY The total amount of the reservation must be paid up to 14 days before the arrival date. **FOR RESERVATIONS FOR THE PERIOD OF JULY AND AUGUST, PAYMENT MUST BE MADE IN FULL (100%) AT THE TIME OF RESERVATION.** We accept the following payment methods: Payment by credit card. Payment by bank transfer. Confirmation of deposit required within 3 days after the reservation date. The total amount of the reservation must be paid up to 14 days before the arrival date. Quinta do Lago Country Club reserves the right to refuse entry if the total amount of the reservation is not paid up to 14 days before arrival. For reservations with check-in other than the day of arrival (Sunday) and for reservations for periods longer than 7 nights, it may be necessary to change apartments. For information, contact the Quinta do Lago Country Club reception by phone 289 352 352 or email: reception@qdlcc.com --- ### LAST MINUTE BOOKING POLICY For reservations made less than 14 days before the arrival date, payment of the full amount of the reservation must be made on the date of booking. --- ### CANCELLATION POLICY In case of cancellation after the reservation has been confirmed the following cancellation fees are payable. Cancellations made less than 14 days before the arrival date will be charged the full amount of the stay. Cancellations made more than 14 days in advance are free of charge. --- ### NO SHOW POLICY Quinta do Lago Country Club reserves the right to cancel the reservation 24 hours after the scheduled arrival date, unless the client informs Quinta do Lago Country Club of a new arrival date within the original reservation dates. No-Show / no-show will be charged the total amount of the stay. --- ### DEPOSIT Regarding the security deposit of 150.00Eur, this must be requested from all guests at the time of check-in. --- ### Loulé Municipal Tourist Tax The Municipal Tourist Tax will be applied to all guests staying overnight in tourist establishments and local accommodation: **Amounts to be charged:** The tax amount is charged per person/night, upon check in or check out, in all tourist establishments and local accommodation establishments, up to a maximum of 5 consecutive nights per person/stay, in accordance with the stipulated values: **- Low season -** between November 1st and March 31st - €1 per night and per person up to a maximum of 5 consecutive nights stay/person, **- High season -** between April 1st and October 31st - €2 per night and per person up to a maximum of 5 consecutive nights stay/person. Exemptions The following are exempt from paying the municipal tourist tax: - guests under 16 years of age; - Check in time 4:00 PM - Check out time 10:00 AM - Children age 3 - 12 - Infants age under 3 - Pets not allowed ## Privacy and Cookies Cookies and other similar technologies are an essential part of how our Platform works. The main goal of cookies is to make your browsing experience easier and more efficient and to improve our services and the Platform itself. Likewise, we use cookies to show you targeted advertising when you visit third-party websites and apps. Here, you will find all the information on the cookies we use. Furthermore, you will be able to activate and/or deactivate them according to your preferences, except for any cookies that are strictly necessary for the functioning of the Platform. Keep in mind that blocking certain cookies may affect your experience on the Platform, as well as its functioning. By clicking “Confirm preferences”, the cookies selection you have made will be saved. If you have not selected any options, clicking this button will be the same as blocking all cookies. For more information, please consult our Cookie Policy. [Grupo Prainha](/en/) Address [Rua das Palmeiras s/n Quinta do Lago Almancil, Algarve 8135-024 Portugal](https://maps.google.com?q=Rua+das+Palmeiras+s%2Fn%0AQuinta+do+Lago,Almancil,8135-024) Contacts [+351 289 352 352 Call to national phone network](tel:+351289352352) [reception@qdlcc.com](mailto:reception@qdlcc.com) [![Powered by GuestCentric — Hotel Website & Booking Technology](https://static.guestcentric.net/cdn/wsbdev/wsbdev_bin/powered-gc.svg)](https://www.guestcentric.com/) --- ## Quinta do Lago Country Club **Address:** Rua das Palmeiras s/n Quinta do Lago, Almancil, 8135-024, Portugal **Phone:** +351 289 352 352 **Reservations:** +351 289 352 363 **Email:** [reception@qdlcc.com](mailto:reception@qdlcc.com)